​FAQs

Yes, you can still apply for YMCA Redress. While it is helpful if you can provide as many details as possible, we know that in some cases survivors may not be able to remember exact dates or locations and may not remember or may not have known the name of the alleged perpetrator. On the basis of all the information gathered, the Redress Panel will make an assessment as to the 'reasonable likelihood' that the abuse occurred.

Yes, you can still apply. The YMCA approach to redress includes all current YMCAs in Australia and any YMCA entities that previously existed in Australia.

No, you do not need to have a legal representative throughout the redress process as you are not entering into any agreement or arrangement that will affect your legal rights. If you would like to seek legal advice at any time through the process of redress, this option is open to you. However, the YMCA will not be responsible for your legal costs and all costs will need to be met by you.

No, there is no closing date in applying for redress to the YMCA. We understand that some survivors will feel able to come forward now, while others may wish to wait until such time as they feel ready.

The Redress Panel are committed to a process that is timely, but one that does not unnecessarily rush survivors. Some cases may take longer to complete than others, but the Redress Panel will ensure it makes decisions effectively and efficiently, giving due consideration to all the information provided.

There are some costs the YMCA will cover that may be incurred by you in applying for redress.

If you require counselling support through the process of applying for redress, the YMCA will cover reasonable costs.

While it is not necessary, if you prefer to obtain an independent psychological assessment the YMCA will cover these costs.

If you would like to meet with representatives of the YMCA or if you would like to meet with the Redress Panel and/or Chair, the YMCA will cover any reasonable travel and accommodation costs.

You do not require legal representation throughout the redress process, however if you chose to have legal representation then those costs will need to be met by you.

No, you do not need to obtain an independent psychological assessment to receive support for counselling and psychological care needs.

The Redress Panel will rely on any information you provide. A report from your current counsellor or treating psychologist/psychiatrist may well be sufficient. If you do not currently receive any counselling or psychological care, you may wish to include a report from your GP or you may wish to obtain an independent assessment, but only if you feel comfortable doing so. The offer of support for counselling and psychological care needs will not be adversely affected if you chose not to obtain an independent assessment.

We take your right to privacy very seriously and we have systems and processes in place to ensure that any personal details and information you provide is retained in a secure manner. The YMCA and the Redress Panel are subject to legislative requirements regarding the collection, storage and use of personal information. Please refer to our Privacy Policy.

Yes, you can apply for redress at the same time as pursuing a civil claim. The Redress Panel will not be involved in any way in the litigation process. If you receive financial compensation or a financial settlement as a result of litigation, then an offer of monetary payment or financial assistance for counselling through YMCA Redress will not be made.

If you still wish to receive a direct personal response from the YMCA, you will be able to request this.

By accepting an offer of redress from the YMCA, your common law right to bring civil action against the YMCA remains open to you.

If you have already received financial compensation or a financial settlement from the YMCA as a result of litigation, you will not be eligible to receive a monetary payment or financial support for counselling and psychological care through redress.

If you still wish to receive a direct personal response from the YMCA, you will be able to request this.

We have heard from survivors and their advocates that it is important for organisations and institutions to take responsibility for the abuse that has occurred and this is the primary reason for YMCA representatives to be involved. The YMCA wants to understand the impact of child sexual abuse for survivors and their families and to learn from past failings.

The independent members of the Redress Panel are in the majority and the independent Chair of the Panel has the authority to make the final determination on any offer that may be made to survivors.

If you are applying for redress, there is not a requirement that you meet with any one from the YMCA if you do not wish to do so.

The Royal Commission has recommended that organisations providing redress should consider lower payment levels than what they have recommended for a government-run scheme. This is because survivors can go on to also access a government-run scheme when it is established. Also, many of the Royal Commission's recommendations are based on institutions that provided residential care, whereas the YMCA has not provided residential care to children.

Redress through the YMCA in Australia is only for people who were sexually abused as a child. However, if you experienced physical or emotional abuse as well as sexual abuse, this will be taken into account.

If you have experienced physical or verbal abuse at a YMCA,  we encourage you to contact that YMCA in order to lodge a complaint.

If a government redress scheme is established by either the Commonwealth government or State and Territory governments, the YMCA Redress will be likely to transition into those schemes. We will need to wait until the detail of any future scheme is released.

The YMCA commits to ensuring a child safe organisation.  We are committed to creating an environment for children and young people to be safe and to feel safe through our Safeguarding Children and Young People policy.

The YMCA has a National Safeguarding Children and Young People Policy and all our YMCAs across Australia must comply with this policy. This means that all our staff undergo child protection training when they start work with us, and they undergo a National Criminal History Check and must have a valid Working With Children Card (or equivalent). This policy applies to everyone in the YMCA, from lifeguards to childcare workers, CEOs and Board Directors. The YMCA also partners with the Australian Childhood Foundation to provide ongoing training and professional development as well as the Australian Childhood Foundation's Safeguarding Accreditation Program.

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