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​​​​​​​​​​National Office - YMCA Australia

The YMCA National Office is located in Essendon Fields, Victoria. We value your opinions and welcome any comments on national services.

YMCA Australia is the governing body for YMCA operations in Australia and licenses the right to be a YMCA. If you have a query relating to national partnerships, national purchasing opportunities, general business queries or a complaint about the YMCA, please contact YMCA Australia via the following options. 

As part of a Federation of Members, please note that your inquiry may first be directed to one of our Member YMCAs. Find your local YMCA Head Office here.

Contact form

For complaints about a YMCA please contact the relevant YMCA Association in your State or Territory via the contact lists provided. 


CanberraPh: (02) 6232 4285


YMCA NSW  Ph: (02) 9687 6233



Ph: (08) 8981 8377 
Email: admin.nt@ymca.org.au


Brisbane  Ph: (07) 3253 1700
Bundaberg  Ph: (07) 4132 8222


Inner North East
of Adelaide
 Ph: (08) 8344 3811
South Australia
Ph: (08) 8200 2500
Email: southaustralia


Hobart Ph: (03) 6272 8077  
Launceston Ph: (03) 6344 3844


(Melbourne and ​coverage of some parts of rural Victoria)            
 Ph: (03) 9403 5000
​Email: vicoffice@ymca.org.au                      
Ballarat Regional YMCA Ph: (03) 4311 1500 
Bendigo Regional YMCA Ph: (03) 5444 3360
Geelong Ph: (03) 5221 8344
shona.eland@ymca.org.au                                     https://www.facebook.com/YmcaGeelong  
Manningham Ph: (03) 8841 4555


Ph: (03) 9407 6200
Email: whittlesea@ymca.org.au                    


WA  Ph: (08) 9473 8400

Email: enquiries@ymcawa.org.au 

For all queries and tender submissions relating to national purchasing contracts, please contact Purchasing@ymca.org.au

Purchasing and Procurement
Contact National Office
For feedback on this website or for general national enquiries, or complaints that cannot be resolved by a Member YMCA Association, feel free to contact YMCA Australia via the contact form or via the following means: 

YMCA Australia
3 Bristol Street, Essendon Fields  VIC  3041  AUSTRALIA
Ph: (03) 9699 7655
Email: admin@ymca.org.au 
ABN: 45 004 076 297

Partnership Opportunities (national)
For any government, not for profit or corporate entities wanting to partner with the YMCA on a National scale please contact melinda.crole@ymca.org.au or dianne.mcdonald@ymca.org.au.

Media Inquiries
If you have a media inquiry about the YMCA in Australia please contact Dianne McDonald, Executive Manager of Brand and Communications, on 0412 858 556 or Email: Dianne.mcdonald@ymca.org.au               

For further information on how to contact the most relevant area of the YMCA for your enquiry, please choose from the options below.


YMCA centres are the YMCA locations you visit to utilise YMCA facilities (gyms, pools, camps etc.) and
participate in YMCA programs and services (swimming lessons, health and fitness memberships, childcare) etc.
your local YMCA directly for program or service enquiries. 

Memberships & Programs/Facilities Contact your local YMCA Centre directly to enquire about their membership programs. To find your closest YMCA, visit our Find Your Nearest Y
Click here to view the locations and contact details of our accommodation facilities nationally. 

YMCA Association Head Offices

Associations are the head offices responsible for YMCA operations and centres in their designated area. If you have queries relating to local partnership opportunities, employment, complaints, administration, or billing please contact your local YMCA Association Head Office.

Staff Queries If you're an existing YMCA staff member and have a query relating to your employment, either contact your centre manager directly, or contact your YMCA Association HR department. Click here for a list of YMCA Association head office contact details.
If you're interested in seeking employment with the YMCA, please contact your local Y directly, or visit our careers page.
Partnership Opportunities (local/regional)For any government, not for profit or corporate entities wanting to partner with the YMCA on a local or regional scale please contact your local YMCA Association directly. Click here for a list of YMCA Association head office contact details.

YMCA Institute of Education and Training

From 1 December 2019, the YMCA is no longer offering vocational education and training (VET) training services. If you are a former student and are seeking a transcript of your records, please contact ASQA on ph. 1300701801 from 20 December 2019.

Still can't find what you are looking for? 

For information regarding local branch services, programs and contact details use the "Find Your Y" search bar.

For current career opportunities or to become a volunteer follow these links.

To make a general national enquiry please complete our online contact form and one of our Y Team members will be in contact with you shortly.